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| | | | | | | | | | | | | | | | | There is a lot hanging in the balance when weighing up the pros and cons of a particular software package. Before committing your company to what is inevitably a long-term relationship with a software supplier, you should consider the following: | | | | | | Satisfying the Needs Analysis | | | | The closer the match the better. However, a 70 to 80 percent match is generally considered acceptable. | | | Software Reliability | | | | The more pervasive and mature a package, the more stable it generally becomes. | | | Technical Support | | | | Quality training, documentation, support and ongoing product upgrades are essential if you are to get the most out of your investment. | | | Supplier Stability | | | | Financial stability of the vendor is an important factor in ensuring ongoing technical support. | Studies indicate that up to 45% of companies aren't satisfied with the results of their software projects. Don't be one of them; learn more about our selection consultancy services. |
| | | Quality | Service | | | | Reliability |
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